Privacy Policy for Rainbet Casino

Effective Date: March 15, 2026

Welcome to Rainbet Casino. Your privacy is important to us, and we are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We collect and process the following types of personal information about you:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone numbers.
Account Data: username, password, account preferences.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To register and manage your account.
To verify your identity and comply with legal obligations, including anti-money laundering (AML) and age verification.
To process deposits, withdrawals, and other transactions.
To provide customer support and respond to your inquiries.
To improve our services and personalise your experience.
To send you marketing communications where you have consented to receive them.
To monitor and prevent fraud and other illegal activities.
To comply with applicable laws and regulatory requirements.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services, marketing, and fraud prevention, provided these do not override your rights.

4. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment service providers and financial institutions to process transactions.
Third-party service providers who assist us in operating our business, such as IT services, marketing, and customer support.
Affiliated companies within the Rainbet group.

All third parties are required to protect your personal data and only process it for specified purposes.

5. International Transfers

Your information may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erase your data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookies Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Rainbet Casino Data Protection Officer
Email: [email protected]
Address: Rainbet Casino Ltd, 123 Gaming Street, London, UK, EC1A 1AA
Phone: +44 20 7946 0123

For more information about your data protection rights, you can visit the Information Commissioner's Office website at https://ico.org.uk.